Client Relationship Management (CRM)

You're in business because you're good at what you do.

But these days that's not always good enough. You also need to be able to deal with client or customer issues, manage your suppliers and partners, run marketing campaigns, track sales and forecasts, juggle quotes and contracts, manage team knowledge sharing etc, etc... the list goes on.

Fortunately, as being a modern business has become more complex, the technology to handle it has also improved. Customer Relationship Management (CRM) systems have become a core component in the success of most businesses. And the good systems also help with supplier relationships, staff relationships - even accountant relationships.

But they can be horribly expensive, timely to configure and complex to run, leaving you to wonder if the costs outweigh the gains.

That's where the sweetener comes in: SugarCRM!

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SugarCRM

Cerebrum has extensive experience at installing, configuring and building upon the open source version of SugarCRM; a mature webbased solution to your business management.

It features sales force automation, marketing automation and analytics, customer support, financial reporting and forecasting and collaboration. You can run it from your PC at home, work or on the road as well as from your mobile. All that with the open source price tag of $0.

But do not let the price (or lack thereof) fool you into thinking it might not be as polished as some of its expensive commercial competitors. SugarCRM is the CRM of choice for international firms such as Avis, Axa, Coca-Cola Enterprise and ThyssenKrupp. It is been downloaded over five million times and currently serves over 500,000 users in 75 languages.

You can read more about SugarCRM here or contact us for a coffee and a chat about how it might help you.

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SugarCRM + TYPO3

Manage your website, your clients, your projects from anywhere, any time.

Why stop at making the management of your business easier when you can also simplify your online world at the same time? By combining the power of SugarCRM with the flexibility of TYPO3 CMS you have a platform from which to run and manage any business.

Cerebrum has paired the two up for our own business management and would be more than happy to show you how to use them to help grow yours.